In 2009 Fidessa ran a key project to define its global values. Fidessa recognises that It is important to provide a realistic framework for how we treat one another and our customers along with defining the overall culture of the Company. These values help the Company‘do' what they believe in, attract like-minded employees and promote high standards in the workplace. Fidessa endeavours to create an environment that is conducive to job satisfaction. All this helps Fidessa to achieve the business’s vision and increase the effectiveness of the organisation.
These values are now at the heart of fidessa – they are the ‘how, ‘why' and ‘what’ of the Company.
Teamwork and Collaboration
We work together as a team, sharing knowledge and building strong, positive relationships. Indicators:
- We communicate information and knowledge openly to inspire and support each other.
- We respect and acknowledge the professional contribution and skills of colleagues.
- We build trusting relationships across the company to collectively deliver results.
- We encourage a community with strong friendships and a belief of what we can achieve together.
We strive to exceed the expectations of our customers and colleagues at all times. Indicators:
- We deliver on our promises and put quality at the heart of everything we do.
- We find solutions as a united company.
- We protect the interests of our customers, company, colleagues and shareholders by acting with integrity and honesty in all that we do.
Commitment and Dedication
We are focused and determined, energetic and passionate in pursuit of success. Indicators:
- We go the ‘extra mile’ to deliver on our promises to clients and colleagues.
- We overcome obstacles and barriers through persistence, enthusiasm and professionalism.
- We do the right thing, in the right way, for the right reasons.
- We take individual responsibility for our actions.
We always endeavour to achieve technical, product and service excellence. Indicators:
- We have the necessary tools, skills and competence to perform our role.
- We work to the highest level, with a strong focus on attention to detail and quality.
- We strive to maintain our position as the market leader by innovative technology, empowering our people & providing exceptional service.
- We lead by example.
We support and encourage creative thinking and new ideas to constantly improve what we do. Indicators:
- We provide the opportunity to challenge, innovate and change.
- We embrace change and adapt to ensure our continued success.
- We support and encourage creative thinking to drive technological progress.