Services

Fidessa LatentZero has a track record of highly successful product implementations, underpinned by a formal project methodology and expert business and technical consultants. Working together with our clients, our business consultants are able to set overall project scope and objectives, and map out a project plan for a phased implementation that is on time and within budget.

Our business consultants, project managers and software developers have wide-ranging experience of the industry, which is invested in all our products and our long-term relationships with clients.

Our systems integration experts are able to offer clients a recommended approach to Capstone integration in their current environments using common approaches and best practices learnt from their years in the field.

At Fidessa LatentZero we offer a wide range of training courses to help you maximize the value of our Capstone suite. We firmly believe that training is critical so that you can fully exploit the opportunities that Fidessa LatentZero services can deliver. We base our training strategy on the following stages of the training cycle:

Using this strategy we can create and deliver courses that will fulfill your training needs, and provide you with comprehensive training support and materials that will help you achieve educational success.

In addition to our range of scheduled courses available, we can also provide bespoke training to meet your specific requirements. We have a training centre located in London, but will also provide Client training onsite.

Please call or email us to schedule training or find out more about the options available to you. Our Fidessa LatentZero training team will respond to your request within 24 hours.

Fidessa LatentZero has help desks in London and Boston staffed by professionals who are on-hand to answer clients' queries and to ensure that appropriate consultants are assigned to provide post-production advice.

Our account management style of client support has been established to provide a high level of daily support for our production clients. Our highly trained teams ensure that each client receives reliable, consistent and effective support, and that feedback is reflected in future versions of Fidessa LatentZero's products.